 | | Deposit and refund scams involve scammers using fraudulent or altered payment confirmations to trick you into releasing goods or services, or returning funds, before the payment has actually cleared. | Some of the most common tactics used |
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As scammers become more tech-savvy, it’s essential that you stay vigilant and keep up with the latest security protocols to minimise the risks associated with deposit scams and bank fraud. |
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| Never rely on a proof of payment only. Always verify with your bank that the money has cleared before releasing goods or services |
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| Be wary of urgent requests. Scammers often create a sense of urgency to pressure you into responding quickly |
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| Look for red flags. Altered or fraudulent payment confirmation documents often have errors in spelling, grammar or alignment |
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| Verify payments with FNB. If you receive a payment notification, confirm its legitimacy with FNB |
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| Don’t share personal or financial information. Be cautious about sharing your bank account details or other personal information with anyone you don’t know or trust |
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| Report suspicious activity. If you suspect a scam/fraud, report it immediately to FNB and the police |
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